For: Admins and Managers
Note: Training Management is part of the Training Management Module. It's included in some plans and available as an add-on on others. To activate it, contact your Customer Success Manager or [email protected].
Your Work Ready Score shows how close a person, role or group is to being fully up to date with the training they need, so you can spot who to follow up with before a shift or a verification visit.
What counts toward a Work Ready Score
A Work Ready Score is the percentage of a person's (or group's) Required and Critical Requirements that are complete.
Required and Critical Assignments count the same. Critical changes how urgently it's flagged to the person, not the maths.
Optional Assignments are left out of the score entirely. Someone can leave every Optional item undone and still show 100%.
Where you'll see Work Ready Scores
The Matrix and Register
Staff profiles
Job Roles and User Groups
Suppliers
A person's Training Record
The header of the Excel export from the Register
Your business (or group) also has an overall Work Ready Score. It's a useful benchmark: if your business sits at 90% but one Line Cook is at 50%, that's a clear signal to follow up with them.
Work Ready Score vs Compliance Score
Work Ready Score is the completion percentage for a person or group. Compliance Score is the dual-ring indicator on the Matrix, showing a score for your current filter and an overall business score.