For: Admins
When a staff member leaves, you can archive their account in Safe Food Pro. Archiving hides the account from your active staff list without permanently deleting their records or form history.
Important: Archiving a User will permanently delete any Resources associated with that account. This cannot be undone.
How to Archive a User
Log in to the Admin Console
Navigate to Staff & Users
Click the three-dot menu next to the relevant user
Select Delete
Note: Despite the label, this action archives the account — it does not permanently delete it. The user's form history is preserved.
How to Restore an Archived User
Navigate to Staff & Users
Click More Filters
Under Miscellaneous, enable Show Deleted Profiles
Click Apply
Click the three-dot menu next to the archived profile
Select Restore
The profile will be restored as a Staff Record only. If the person also needs login access, continue with the steps below.
How to Restore Login Access
Click on the restored Staff Record
Click the three-dot menu inside their profile
Select Add Login Access
Enter their email address and a password
Click Save