For: Admins
You can update a staff member's personal details, login email, Access Level, Job Role, and key dates directly from their profile in the Admin Console.
How to Edit a Staff Member
Log in to the Admin Console
Navigate to Staff & Users
Click on the staff member to open their profile
Click the three-dot menu in the top right corner
Select Edit Details
Make the required changes
Click Save
What Can Be Edited
Name
Login email
Phone number and home address
Access Level
Job Role and User Groups
Start, Induction, Review, and Next Review dates
Note: Admins cannot change their own Access Level. This must be updated by another Admin.
If a staff member is set up as an External Verifier or Admin who logs in across multiple Safe Food Pro accounts, the email field will be locked and cannot be edited. Contact Safe Food Pro support if this email address needs to be changed.