Giving Your Auditor Access to Safe Food Pro
For: Admins
If you have a verification or audit coming up, you can give your auditor read-only access to your Safe Food Pro account. This lets them review your completed records and reports in their own time, without you needing to be present.
This is done by creating a User account with the External Verifier Access Level.
What the External Verifier Access Level Can Do
An External Verifier has view-only access to the Admin Console. They can browse your completed forms and reports but cannot make any changes to your account.
External Verifiers cannot:
Edit or change any details
View payment details
Log in to the Mobile App
Note: If someone needs full access across multiple accounts — such as the ability to edit or complete forms — they should be added with the Admin Access Level instead.
How to Add an Auditor as an External Verifier
Log in to the Admin Console
Navigate to Staff & Users
Click Add User
Enter the auditor's email address — this will be their username
Set a password for their account
Set their Access Level to External Verifier
Click Save
An invitation will be sent to their email address. If they need to set their own password, they can click Forgot Password on the login screen to generate a new link.
Note: The invitation link expires after 2 hours. If it expires, the auditor can use Forgot Password on the login screen to request a new one.
Switching Between Accounts (For Auditors)
If your auditor verifies multiple businesses, they can use the same login across all Safe Food Pro accounts they have been added to. To switch between accounts:
Click the Account icon in the top-right corner of the Admin Console
Click Switch
Select the account to access