How to Create a User Account
Log in to the Admin Console
Navigate to Staff & Users
Click Add User
Enter the staff member's email address — this will be their username
Set a password for their account
Select their Access Level
Click Save
An invitation will be sent to the staff member's email address, prompting them to set their own password.
Choosing the Right Access Level
Access Level | Admin Console | Mobile App | Notes |
Admin | Full access | Full access | Also accesses billing and payment details |
Manager | Full access | Full access | Cannot view billing or manage Admin users |
Tablet Manager | No access | Full access | Can add/edit staff and view training records on mobile |
Tablet | No access | Limited access | Cannot add staff or view training/incident records |
Internal Auditor | View only | Can complete forms | Suitable for multi-site managers |
External Verifier | View only | No access | For auditors who need read-only access to records |
Tip: For shared kitchen tablets, use the Tablet Access Level. For a manager who doesn't need Admin Console access, use Tablet Manager.
For a full breakdown of each Access Level, see Understanding Access Levels.