For: Admins
When you create a User account in Safe Food Pro, you assign them an Access Level. This controls which parts of the platform they can access and what they can do.
Admin
The highest Access Level. Admin is created automatically when you register your account and can be assigned to additional users from Staff & Users.
Full access to the Admin Console
Full access to the Mobile App
Access to billing and payment details
Can be set up across multiple Safe Food Pro accounts using the same login
Manager
Similar to Admin, with a few restrictions. Suitable for senior staff who need to oversee operations but shouldn't have access to billing or user administration.
Full access to the Admin Console
Full access to the Mobile App
Cannot view billing or payment details
Cannot add or edit Admin users
Can only be set up in one Safe Food Pro account
Tablet Manager
Mobile App access only, with slightly more capability than the standard Tablet level. Suitable for a manager who doesn't need Admin Console access but needs to manage staff or view records on the device.
Full access to the Mobile App
Can add and edit staff on the Mobile App
Can view and edit completed Staff Training, Troubleshooting, and Incident forms on the Mobile App
No access to the Admin Console
Tablet
The most limited Access Level. Designed for shared kitchen tablets or staff who only need to complete forms.
Access to the Mobile App for completing forms
Cannot add or edit staff on the Mobile App
Cannot view or edit completed Staff Training, Troubleshooting, or Incident forms on the Mobile App
No access to the Admin Console
Internal Auditor
Designed for managers who oversee multiple sites and need visibility of form completion across accounts.
View and manage access to the Admin Console
Cannot add or edit Users
Cannot view billing or payment details
Can complete forms on the Mobile App
Can be set up across multiple Safe Food Pro accounts — when signing in, they will be prompted to select which organisation to access
External Verifier
View-only access to the Admin Console. Designed for auditors or verifiers who need to review your completed records.
View-only access to the Admin Console
No access to the Mobile App
Can be set up across multiple Safe Food Pro accounts using the same login
Note: For a step-by-step guide on adding an External Verifier, see [Giving Your Auditor Access to Safe Food Pro].
Access Level Overview
Access Level | Admin Console | Mobile App | Multiple Accounts | Billing Access |
Admin | Full access | Full access | Yes | Yes |
Manager | Full access | Full access | No | No |
Tablet Manager | No access | Full access | No | No |
Tablet | No access | Limited | No | No |
Internal Auditor | View & manage | Can complete forms | Yes | No |
External Verifier | View only | No access | Yes | No |