For: Admins
Safe Food Pro can alert your team to critical food safety events β such as a temperature reading out of bounds, a failed check, or an expiring certificate. As an Admin, you control which notifications each User receives and how they are delivered.
Notification Types
There are two delivery methods:
Push notifications β sent directly to a device and appear as a banner. Tapping the notification opens Safe Food Pro.
Email notifications β sent to the User's login email. Useful for users who are not regularly on the app.
How to Configure Notifications for a User
Log in to the Admin Console
Navigate to Staff & Users
Click on the relevant User (not a Staff Record β Users have a login email)
Select the Details tab in their profile
Scroll down to the Notifications section
Toggle each notification type on or off for Push and Email as required
Click Save
Available Notifications
Notification | Push | |
Blue Notes (Alerts) | Yes | Yes |
Completed Troubleshooting Forms | Yes | Yes |
Temperature Sensor Reading Out of Bounds | Yes | Yes |
Sensor Not Sending Readings | Yes | Yes |
Temperature Probe Reading Out of Bounds | Yes | Yes |
Equipment Maintenance Task Created | Yes | Yes |
Certificate Expiry | Yes | Yes |
Task Assigned to You | Yes | Yes |
Corrective Action Status Update | Yes | No |
Tip: For your Admin account, consider enabling Temperature Sensor and Blue Notes notifications so you are alerted to critical issues in real time.
