Download and Setup the Mobile Application

Your daily, weekly, monthly and ad-hoc records are collected in Safe Food Pro using a mobile application that runs on iOS and Android tablets and smartphones. 

In this Article:

Downloading the App

The minimum requirements are  iOS version 11 and Android version 7.0. You can download Safe Food Pro from the Apple App or Google Play Store and install it onto the iPad, tablet or phone that your staff will use to capture information. 

  1. Open the App Store or Play Store on your device and search for  'Safe Food Pro' ('safefoodpro' will also work) 
  2. Click on the Safe Food Pro icon to start the installation process. Open the application once and you will be taken to the Login Page.
  3. Sign in using the login details you set yourself up with. If you set up a Tablet user when you went through the setup wizard then you can use those login details here. 
  4. You will be prompted to Set up a 4-digit PIN code when you first log in to the app. This is what you will use to sign off your forms. Once you've set up your staff 
  5. Start completing your Daily, Weekly and Monthly scheduled forms - find these in the TODAY, THIS WEEK and THIS MONTH tabs at the bottom of the app
  6. Find your Ad Hoc forms by clicking the green plus icon - this is where you will find all forms that are set to ad hoc. These can be completed any time of day & as many times as you need e.g. Staff Training, Troubleshooting, Deliveries and more.
  7. Find your saved forms - click the three lines in the top left corner & click Saved Forms to view the forms you've completed so far

Setting up the App

When you completed the Safe Food Pro sign-up Wizard you had the opportunity to create a separate user account (email and password) for your mobile application. You can use that to log in now. If you didn't create an account you have two choices:

  1. In the Safe Food Pro web console navigate to 'My Business', and 'Users' and click the green plus button to add a new User. Enter names, email addresses and passwords and choose the role 'Tablet'. Once this is finished you can then use this new account to login into the mobile application.
  2. Just use your administration account to log in to the mobile application. 

Note: We don't recommend this approach because if your staff need to log in again to the tablet (for example after an application update) then you will have to tell them your administration password.

 Once you have logged into the mobile application you will be prompted to set your PIN and signature. These are used for signing forms. Once you have saved your signature you are taken to the main 'diary' page of the mobile application.

Using the App for the first time

We've created a friendly guide you can send to your staff to give them a few quick steps on how to get up and running using the app in no time at all. Have a read of the article first to make sure you have everything ready to go, then send it to your staff once you've set them up. Here's the article on Setting up Staff in Safe Food Pro

Note:  Don't forget to complete your Staff Training with your staff when you set them up for the first time.

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