How to Configure Notifications

Notifications are essential for food safety, alerting you to critical issues like expired certificates or a failed temperature check.


There are two types of notifications:

  • Push notifications | straight to that device, appearing as a Banner. Tapping it opens Safe Food Pro on that device.
    • Tapping this alert clears it.

  • Email notifications | Routed directly to your User email. Suitable if you are not regularly using Safe Food Pro on your mobile device.
    • Also suitable for more crucial alerts (Sensor Outages etc.)



Administrator Controls (What alerts are sent)



As an Admin, you control what notifications are sent and who receives them.

  1. In the Admin Console, go to Staff & Users

  2. Click the pencil icon against an existing user (not Staff record)

  3. Scroll down to the Notifications section.

  4. Here you will see a matrix of all notification types (e.g., "Certificate Expiry," "Corrective Action Assigned").

Notification Push Email
Blue Notes (Alerts)
Completed Troubleshooting Forms
Temperature Sensor Reading Out of Bounds 
Sensor Not Sending Readings 
Temperature Probe Reading Out of Bounds 
Equipment Maintenance Task Created 
Certificate Expiry 
Task Assigned to You 
Corrective Action Status Update 


E.g. for your Admin login, you may want to configure the notifications for temperature checks, or Blue Notes so you are alerted of any issues.

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