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Getting Started with the Safe Food Pro Mobile App

Overview

The Safe Food Pro mobile application is the primary tool for your staff to complete and record all daily, weekly, monthly, and ad-hoc food safety tasks. This guide will walk you through the complete setup process, from creating the correct user account and installing the app to logging in for the first time.
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In this Guide:


Step 1: Before You Begin

Before downloading the app, you must create a specific user account in the Admin Console for the mobile app to use.

System Requirements

  • Apple iOS: 16.4

  • Android: 8

Creating Your "Tablet User" Login

Best Practice: Do not use your Administrator account on the mobile app.

  1. Log in to your Safe Food Pro Admin Console (on a computer).

  2. Navigate to the Staff & Users section in the left-hand menu.

  3. Click the green 'Add' icon to add a new user.

  4. Select "Add User with Login"

  5. Fill in the user's details.

  6. Create and confirm a secure password for this account.

  7. From the Role dropdown menu, select Tablet.

  8. Click Save.

Create your Staff Records

  1. Log into your Admin Console

  2. Navigate to Staff & Users

  3. Click the Green Add icon

  4. Select "Add Team Member"

  5. Input their First and Last name

  6. Set them up with a 4 Digit PIN

  7. SAVE
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Step 2: Download & Install the App

  1. Open the Apple App Store (for iOS) or Google Play Store (for Android).

  2. Search for Safe Food Pro.

  3. Tap the Safe Food Pro icon and follow the prompts to install the application.


Step 3: First-Time Login & PIN Setup

  1. Log In: Enter the email and password for the "Tablet User" account you created in Step 1.

  2. Set 4-Digit PIN: You will be prompted to create a 4-digit PIN.

  3. Capture Signature: You may also be prompted to save a signature.


Step 4: A Quick Tour of the App Interface

  • Scheduled Forms (Bottom Tabs): Today, This Week, and This Month tabs show all scheduled forms.

  • Ad-Hoc Forms (Green 'Plus' Button): Tap the green plus icon to access forms not on a schedule.

  • View Completed Forms (Menu): Tap the three-line menu icon and select Saved Forms.


Step 5: Next Steps - Onboarding Your Team

  • Staff Training Forms: Complete the Induction Training ad-hoc form with each staff member.

  • Staff User Accounts: If you want individual staff members to sign off forms with their own PINs, create "Staff" records for them in the Admin Console (similar to Step 1).

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