Setting Up Your Team
Here is the correct workflow for adding your team to the system.
Step 1: Create a Staff Record

First, create the profile for the team member.
- Log into the Admin Console and navigate to Staff & Users
- Click Add
Click Add Team Member

- Fill in their personal details and a 4-digit PIN number
- This is also where you can go to the Training tab to upload their Food Safety Certificates and set expiry date reminders.
- Click Save.
Step 2: Create a User Account (for people who need to log in, like managers, owners or for a Shared Tablet)

If this staff member needs to log into the app to complete forms or manage the business, you must also create a User account for them.
- Navigate to Staff & Users.
- Click Add User.
- Enter the staff member's email address and password (this will be their username)
- Set their User Role (e.g., "Tablet" for team members, "Manager" for supervisors).
- In the "Staff Record" dropdown, link this User account to the Staff Record you created in Step 1.
- Click Save.
This will send an invitation to the staff member's email, prompting them to create a password for their new account.
User Roles determine whether they can log into the Admin Console or just the Mobile App.
Here's a quick guide:
- Admin - the most access | Admin Console & Mobile App access
- Manager - same as Admin, but can't access billing details
- Tablet - least access | Mobile App only, suitable for kitchen staff, or the generic tablet
- External Verifier | Admin Console access only, suitable for someone who needs to view your completed records
