Understanding Staff Vs Users
Before you add any people to your account, it's important to understand the two different ways Safe Food Pro manages your team:
What is a "Team Record"?
A Team Record is the central profile for every person in your business, whether they log into the app or not. A Team Record add them to your staff list, and allows them to complete forms in the app.
The Staff Record is where you store personal information and compliance details, such as:
- Full Name
- Contact Details (phone, email)
- 4 Digit PIN for form completion
- Completed Training History (which Safe Food Pro training forms have they completed?)
- Training Certificates & Expiry Dates
When completing any Food Safety form in Safe Food Pro, you will select from your "Team" list to determine who completed the form. Staff & Users are included in the list
What is a "User"?
A User is the login account that allows a person to access the Safe Food Pro app or web console using an email address.
The User requires:
- The login email and password.
- The User Role (e.g., Admin, Manager, Tablet), which determines their permissions and what they can see and do in the app.
Key Concept: Think of it this way: Every User (login account) must be linked to a Staff Record (profile), but not every Staff Record needs to be a User. You will create a Staff Record for all your kitchen hands, but you may only create a User account for your Head Chef and Manager.
