Upgrade or Downgrade Your Payment Plan
Depending on your business size or features you require you may need to upgrade or downgrade your payment plan
You can upgrade or downgrade your plan to suit your business size & need, this can all be down in the Billing Portal.
- Login to the Admin Console
- Click the account icon in the top right corner
- Click Billing Admin
- Click Update Plan
- Click whether you'd like Annual or Monthly
- Select Continue next to the plan you would like to move to
- For more information on the pricing packs and the relative features check out our pricing page here.
If you were a customer before 29th November, then you will need to contact firstname.lastname@example.org to upgrade or downgrade.
When downgrading your plan, you won't be charged till your next billing date and will get a credit of the balance for your next payments.