Setting Up Your Temperature Sensors

By using Safe Food Pro’s Temperature Sensors, you can record and display your essential temperature logs automatically!

Safe Food Pro Temperature Sensors record and display fridge, freezer, and hot holding temperatures on your dashboard. The sensors operate between -55°C and +125°C.

Safe Food Pro Temperature Sensors are not sold as a continuous Temperature Monitoring solution. While they can be configured to send an email notification when the temperature goes out of range, this email will repeat at most every 2 hours while the temperature is out of range. We advise checking the readings on the dashboard or the equipment itself if you receive one of these emails, to check that the temperature is as expected. 

E.g: the fridge is in a defrost cycle. For more information check out the Temperature Out of Range Notifications article. 

In this Article:

What you’ll need: 

  • Hub - Make sure you place this in an area free of obstructions so you can get the best possible sensor readings. 
  • Sensor(s) - This goes in your Fridge/Freezer. When you set up the sensors, mount them away from the door and high up so the signal is not being blocked by stock on shelves.

Installing the Sensor Hub:

On your Hub, there are three lights: 

  • Power Light | Red -- If there is power, this will be Solid Red
  • Network Light | Green -- when connected to the network, it will blink every few seconds
  • RF Light | Blue -- and will shine each time a reading is received by the hub

Each of these lights will give you an indicator of the status of your hub. 

To set up your Hub:

  1. Find a place by your internet router that's free of obstructions, and keep your sensors next to the Hub while you are setting up
  2. Screw on RF aerial to your Hub and the sensor aerials to your Sensors 
  3. Connect the power supply to your Hub and turn the Hub on. This makes the power light go Red 

  4. Take out the LAN cable. Connect this to the Hub (in the LAN port) and your Internet Router. This should make the net light flash green every few seconds. The RF light will flash blue only when the sensors send a date every few minutes. All Done!!!!

Installing the 4G/LTE Sensor Hub (WH-3): 

  1. Screw on RF & 4G aerials supplied in the box to your Hub, they are specific for RF & 4G.
  2. Connect the power supply to your Hub and turn the Hub on. This makes the power light go Red.
  3. Ensure that where the placement of the Hub is, there 
  4. All done! The 4G Hub is as simple as that!
  5. If you want to use your SIM with the device please contact support for more information. Currently, the devices are SIM/IMEI locked to the Telstra Network. 

A Note on SIM cards: 

Our 4G hub does not come with a SIM in the box. We suggest purchasing a Pre-Paid SIM on the Telstra network with 5mb of Data per month to get started.


Here's a direct link to the Telstra Pre-Paid SIM store

You will need to register this SIM and insert it into the hub before you can begin receiving readings. 

Installing the Sensors: TS-3 

Once you have finished the installation, you'll need to allocate the Sensor to a piece of equipment (Fridge/Freezer) in Safe Food Pro. 

  1. Go to Equipment 
  2. Click the Green Plus icon to add a new fridge/freezer or add your sensor to an existing one by clicking the 'pencil' icon.

  3. Scroll down to the bottom to the  Wireless Monitoring section 

  4. Click the "Sensor ID", then select the ID that matches your Sensor from the drop-down list. Each Sensor has it's own Sensor ID
  5. Click the Sensor Active box to indicate that the Sensor is active
  6. Edit the "Out of Range Duration" to your preferred time (read more about notifications here
  7. Click Save The Fridge/Freezer using the Monitor Pro Sensor will then be marked with a 'sensor' icon on the Equipment Page

Viewing Your Readings:

  1. Go to your Safe Food Pro Dashboard 
  2. Check your sensors are sending readings, this can take a few minutes for the sensors to pop up on the Dashboard Graph
  3. Once all your sensors are in place, put them in the designated fridge/freezer.
  4. Continue to keep an eye on your sensors once you've moved them into the equipment to make sure they are still sending readings

Zoom in on the Dashboard Graph

To get a better view of your sensor readings simply: 

  1. Go to your Dashboard 
  2. Click the Sensor ID on the right of the Temperature Sensing Graph 
  3. This will open a pop-up of the temperature reading for that sensor 
  4. Then click and drag on the field below to zoom into that date 

Note: You must set up your Temperature Sensor Notifications

Printing Temperature Sensor Readings

To view the readings, go to the Reports page and click on the "Sensor Data" button. In the top right corner, you can choose the date range for which you want to view the data. Once you have selected the date range, you will see a graph displaying the data for the selected period. To print the readings, click on the print icon. 

On the Reports Summary page, you can view any temperature out-of-range warnings by scrolling down to the "Exceptions (blue notes)"  report. This will tell you the date and time the recorded temperature was taken, and the out-of-range temperature that was recorded.

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